Home Automation Specialist Regular Full-Time IT Opportunity in
East Dundee, IL

Opportunity Details

Overview

Opportunity awaits at Lennar for a Home Automation Specialist to cover all of our Chicago communities as well as NW Indiana!   

POSITION SUMMARY
:    

The Specialist will interface with Amazon City Managers & Lennar Account Managers for Customer/Model Activations and model support. Specialist will be responsible for reporting construction of new models and monitoring home automation products/experience within all Division models. The Specialist shall support New Home Consultants and Division Personnel.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Communicate new model construction to the Regional Account Manager
  • Schedule home automation training for New Home Consultants (NHCs)
  • Monitor the performance of the Home Automation Products in each model
  • Report technology issues to the Regional Account Manager
  • Perform basic troubleshooting of home automation products in models
  • Ensure models are 100% ready for activation by completing a walkthrough and checklist
  • Work with local trades to ensure activation readiness
  • Provide feedback on training issues, effectiveness, and improvements
  • Responsible for ensuring onsite training complies with all company/department policies and procedures
  • Establish and maintain communication on status of NHC training and submit to the Lennar division leadership and the Regional Account Manager
  • Perform onsite observations of Amazon activations
  • Monitor and respond to Home Automation KPI’s
  • Perform all other duties as assigned

Qualifications

EDUCATION AND ADDITIONAL REQUIREMENTS:

  • Three (3) - five (5) years’ experience in land development and tech industry
  • High school diploma or GED required; Bachelor’s degree in technical, digital or computer science preferred
  • Valid driver’s license
  • Fundamental residential home automation knowledge
  • Basic network configuration
  • Use of test equipment (Network tester, Toner, FVD, etc.)
  • Use of technology tools (Tablet, phone, laptop)
  • Basic skills in Microsoft Office
  • Basic network troubleshooting
  • Smart home technology knowledge
  • Remains up-to-date on all job-related updates
  • Embraces change with a positive demeanor
  • Ability to deal with challenging technical situations in the field with limited supervision
  • Demonstrates excellent problem solving and conflict resolution skills
  • Demonstrates flexibility in traveling to different divisions when needed
  • Capable of training colleagues on processes and procedures
  • Can serve as team leader during manager’s absence
  • Excellent verbal and written communication skills
  • Good Listening and problem-solving skills
  • Strong integrity and professionalism
  • Promotes a positive company image (uniform, clean company vehicle, good communication skills)
  • Strong work ethic
  • Accept constructive feedback
  • Team player

PHYSICAL REQUIREMENTS:

 

The ability to operate a motor vehicle, climbs stairs, climb ladders, bend, stoop, reach, lift, and move and/or carries equipment which may be in excess of 25 pounds.  Finger dexterity may be required to operate a computer keyboard and calculator.

At CalAtlantic, we value every individual’s perspective and contribution. We are dedicated to creating a diverse environment where people can share their own backgrounds, experiences, perspectives, and ideas. CalAtlantic is proud to be an Equal Opportunity Employer and treats all individuals fairly and in accordance with all applicable laws. We offer a competitive salary and benefits package while creating a collaborative working environment.

Except where prohibited, all employment is conditioned upon a satisfactory investigation into a candidate’s suitability. This may include a candidate’s work and criminal history. While applicants are not asked about criminal history at the initial application stage, a criminal background check may be conducted at the conditional offer stage, and may be considered where relevant and job related in CalAtlantic’s opinion, and consistent with applicable law. A conditional offer of employment will not automatically be revoked because of a conviction, and a variety of factors will be considered. Candidates who receive a conditional offer will be required to pass a drug screen conducted in accordance with applicable law. CalAtlantic reserves the right to revoke any conditional offer of employment.

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