Internet Sales Coordinator / Sales Assistant Regular Full-Time Sales Opportunity in
San Francisco, CA

Opportunity Details


Support and assist in generating and maintaining a robust sales pipeline through the use of internet-generated leads. Act as main point of contact for internet leads, engage prospect leading them to schedule a site visit with an NHC. Accountable for providing a Tickled, Delighted and Happy experience for all internet-generated customer traffic. Support daily office operations of the Welcome Home Center, assist NHC’s with preparing sales packages and documentation.


Primary Duties and Responsibilities

  • Create a positive interactive experience for our internet customers through the use of email and On-Line Chat to develop dialogue
  • Provide immediate or same-day email or telephone response to all internet customer requests with a targeted goal of fifteen minute turnaround for all initial correspondence
  • Educate internet customers on current and future community and product offerings and, create desire for internet customers to visit our WHC’s.
  • Create and maintain community reference binders for each active and upcoming community
  • Work with the NHC in developing tracking and reporting tools to manage the internet prospecting process and provide transparency of daily activities
  • Assist Marketing department in updating website with current information on new community and product offerings, promotions and homes available for immediate move-in
  • Provide feedback to Marketing department on the creation of electronic marketing collateral material
  • Possess a competent understanding of the Division’s product and community offerings at all times
  • Assist in managing and distributing brochures and other marketing collateral, vial mail or electronic systems, to prospective customers who visit Lennar’s website
  • Effectively manage the internet customer database
  • Mail brochures and other collateral material to customers as necessary
  • Monitor monthly listings for Division communities
  • Assist in monitoring and updating social networking sites including but not limited to:
    • Facebook
    • Twitter
    • Active Rain
    • Flickr
    • You Tube
  • Review MRIS to update any sales and/or closings
  • Initial greeting of customers
  • Daily entry of visitor information into database
  • Engage visitors, establishing a relationship and determine their homebuying needs by utilizing the Company’s selling philosophy
  • Accompany visitors through Welcome Home Centers, models and inventory homes, answering questions and providing information about the community as well as discussing features of the home
  • Provided timely and consistent follow-through with customers from initial contact; the purchasing and financing process handled by the NHC, through closing and post closing activities. Maintain accurate records of all communications during this process
  • Demonstrate a strong effort of making use of new selling techniques and practices
  • Maintain WHC readiness, order office supplies, brochures, as needed
  • Continually improve your own product knowledge
  • Assist preparing daily, weekly and monthly sales reports
  • Work weekends as required
  • Other Duties as assigned


Education and Experience Requirements

  • Minimum High School or GED required
  • Minimum 1 year sales experience, telephone sales preferred
  • Minimum of 2 years administrative experience preferred
  • Excellent verbal and written communication skills
  • Must have extensive internet exposure and/or internet consumer experience
  • Advanced skills in Microsoft Word and Excel
  • Maintain a valid CA Real Estate Sales License


At CalAtlantic, we value every individual’s perspective and contribution. We are dedicated to creating a diverse environment where people can share their own backgrounds, experiences, perspectives, and ideas. CalAtlantic is proud to be an Equal Opportunity Employer and treats all individuals fairly and in accordance with all applicable laws. We offer a competitive salary and benefits package while creating a collaborative working environment.

Except where prohibited, all employment is conditioned upon a satisfactory investigation into a candidate’s suitability. This may include a candidate’s work and criminal history. While applicants are not asked about criminal history at the initial application stage, a criminal background check may be conducted at the conditional offer stage, and may be considered where relevant and job related in CalAtlantic’s opinion, and consistent with applicable law. A conditional offer of employment will not automatically be revoked because of a conviction, and a variety of factors will be considered. Candidates who receive a conditional offer will be required to pass a drug screen conducted in accordance with applicable law. CalAtlantic reserves the right to revoke any conditional offer of employment.

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